Shipping policy

Thank you for shopping with Molly Rebel.

We want your order to move smoothly from checkout to delivery. Below you’ll find our order processing, shipping, tracking, and delivery information.

1. Order Processing

Orders are usually prepared within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

During holidays, promotional periods, or times of increased order volume, processing may take a little longer than usual.

Once your order leaves our fulfillment process, you’ll receive a shipping confirmation email with your tracking details.

2. Shipping Methods & Rates

United States Shipping

Available shipping options and the final shipping cost will be shown at checkout before payment is completed.

3. Package Tracking

Once your order has been dispatched, your tracking number will be sent to the email address provided during checkout.

You can use the tracking number to follow your shipment through the applicable carrier or 17TRACK.

https://www.17track.net/en

Please allow up to 48 hours for tracking information to become active after your package has been shipped.

In some cases, a shipping label may be created before the carrier records its first scan. This does not necessarily mean your package has not been dispatched.

4. Shipping Address

Please make sure your delivery information is complete and accurate before placing your order.

This includes:

• Full name
• Street address
• Apartment, suite, or unit number
• City
• State
• ZIP code

If you notice an address mistake after checkout, please contact us as soon as possible.

We will do our best to assist with corrections, but an address change cannot be guaranteed once the order has entered fulfillment or been handed to the carrier.

5. Separate Shipments

Some orders may be fulfilled in more than one package.

If your items are shipped separately, you may receive multiple tracking numbers. Each tracking number can be checked individually through the carrier or 17TRACK.

6. Delivery Delays

Estimated delivery times may occasionally be affected by circumstances outside our control, including:

• Severe weather
• Carrier delays
• Public holidays
• High shipping volumes
• Transportation interruptions
• Address-related issues
• Other unexpected logistical events

Tracking information may also take time to refresh between carrier scans.

A temporary lack of tracking updates does not necessarily indicate that your package has been lost.

7. Lost, Damaged, or Missing Orders

If your package appears to be lost, arrives damaged, or you discover that an item is missing, please contact our Customer Care Team.

Please include:

• Order number
• Full name
• Tracking number
• Photos of the package, when applicable
• Photos of the item
• Details describing the issue

Our team will review the available information and help determine the appropriate next step.

8. Tracking Information

Molly Rebel may use third-party carrier and tracking services to provide shipment updates.

Tracking information is based on updates supplied by the shipping carrier. Because carrier scanning and system updates are outside our direct control, information may occasionally appear later than the actual movement of a package.

For the most current information available, customers can check their tracking number through the relevant carrier or 17TRACK.

9. Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

Email:
studio@mollyrebel.com

10. Business Information

Molly Rebel
196 Squire Pope Rd
Hilton Head Island, SC 29926
United States

Business Correspondence Only – Not a Return Address